Part Time Dispatcher - Miami, FLThis position is based in Miami, FL.
Dispatchers are required to provide impeccable customer service to our clients and passengers. These individuals schedule and dispatch operators and drivers, to service vehicles that carry passengers. Dispatchers keep records, logs, and schedules of the calls that they receive, they monitor and control the actions that they take. They maintain information on each call and then prepare a detailed report on all activities occurring during their shifts.
- High school diploma or equivalent.
- 1-2 years previous dispatch and/or customer service experience.
- Must be able to work flexible hours or shifts on a part time basis.
- Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
- Excellent communication skills both verbal and written a must.
- Detail oriented, well organized, and possess effective time management skills.
- Proven customer service and interpersonal skills a must.
- General knowledge of Windows-based computer operating system and Microsoft office package.
- Must be able to work as a member of the team.
- Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.
- Ability to adapt and remain flexible in a fast paced environment.
- Able to use multi-line phone system and handle multiple tasks concurrently.